Customer support

If you need help or support on a product that is under warranty or is covered by a maintenance contract, please contact us using one of the methods listed below:

Telephone

Support: +44 1440 730773

Support: support@perceptive.co.uk

To get in contact now, please complete your details below and click the Submit button.

Contact details Name
Company
Email
Telephone

Product details

You can find your security key number by looking in the About box accessible from your program's Help > About menu option. Comet Assay IV users can find their number printed on their security key, preceded with the letters SN.

Product
Security Key No.

Nature of support enquiry

Please use the area below to detail your enquiry. Please be as descriptive as possible and include any information that could be useful, such as the version of the software you are running, your PC's operating system etc.