Perceptive Instruments - Serious about Quality
Perceptive Instruments operate a Quality Management System (QMS) to the guidelines of the ISO 9001:2008 quality standard. In 2008, Perceptive Instruments extended their accreditation to include ISO 90003:2004. This new standard provides guidance for organisations in the application of ISO 9001:2008 to the acquisition, supply, development, operation and maintenance of computer software and related support services.
The continued approval of Perceptive Instruments' Quality Management System highlights our ongoing commitment to excellence in all of the above areas. All of our software and hardware products are designed, developed, produced, installed and serviced in accordance with policy and procedures of our QMS as certified to ISO9001:2008, incorporating ISO 90003:2004.
Our accreditation to these standards is recognised by both the United Kingdom Accreditation Service (UKAS) and the American ANSI-ASQ National Accreditation Board (ANAB) as well as many other national and international accreditation bodies.
Perceptive Instruments remains one of a handful of Image Analysis & Data Processing companies worldwide whose management processes have been officially registered to ISO 9001:2008. If you have any comments or questions regarding our quality measures, please do not hesitate to contact one of the team.
View our certificates in PDF format
Reflecting the quality that you provide...
Not only are we dedicated to our own Quality Management System, but we also recognise the importance that you place in the quality of your own research. As a result, we continue to design our products to comply with Good Laboratory Practice guidelines and FDA 21 CFR Part 11 Final Rule on Electronic records and electronic signatures. We recognise the growing pressures placed upon the Genetic Toxicology market, to conduct research experiments according to regulatory guidelines, and as a result our product solutions mean that users can efficiently and easily conduct their research, safe in the knowledge that encoded audit trail files will automatically record all system activity, including settings, measurement data and edits.
A quality of service beyond purchase...
With over 70% of our sales made outside of the United Kingdom, Perceptive Instruments has a wealth of experience in exporting products throughout the world. We are committed to maintaining a centralised support system, ensuring a dedicated level of after-sales service, from a team of experts continually working in your best interests. As a result, the vast majority of pre-sales and post-sales support is conducted direct from the UK in order to maintain a personalised and informed service. Purchasing from Perceptive Instruments remains hassle free, with demonstrations offered either in person or via remote access.