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About Us

We believe in providing a professional and responsive service based on an in depth applications knowledge and expertise. We believe in building long term mutually beneficial relationships with our clients, which is evidenced by our long track record and references.

An enviable reputation

Perceptive Instruments Ltd., founded in 1990, develops, manufactures and supplies image analysis and data processing solutions for many areas of scientific research and industry. Our products are used primarily in the pharmaceutical & health care industries, as well as environmental monitoring, food and manufacturing industries. We have established an enviable reputation based upon our willingness and ability to completely satisfy our clients’ needs. We provide standard ‘off the shelf’ systems and customised solutions based on current or novel technologies. Examples of special solutions include systems for antibiotic testing, vaccine development and robot vision.

Offering international, dedicated support

With over 70% of our sales made outside the United Kingdom, Perceptive Instruments has a wealth of experience in supplying and supporting our products throughout the world. We are committed to maintaining a centralised support system, ensuring a dedicated level of after-sales service, from a team of experts continually working in your best interests. As a result, the vast majority of pre-sales and post-sales support is conducted direct from the UK in order to maintain a personalised and informed service. Purchasing from Perceptive Instruments remains hassle free, with demonstrations offered either in person or via remote access.

A strong client base

Organisations throughout the world use our image analysis systems and data processing software. They range from Universities and other research institutes to small/medium sized companies and multinationals. We pride ourselves in our friendly and thorough approach, and as a result have built up successful, long-term relationships with our customers. You can view a small selection of our existing clients on our client portfolio page.

Location

Perceptive Instruments is based in Bury St. Edmunds in Suffolk, UK. Please click here for a map of our location and full contact details.

A unique Quality Management System

Perceptive Instruments remains one of a handful of Image Analysis & Data Processing companies worldwide whose management processes have been officially registered to ISO 9001:2008. This standard set out the quality requirements for an organisation, whose business processes range all the way from design and development, to product, installation and servicing. You can find out more about our commitment to quality by viewing the Quality System page. If you have any comments or questions regarding our quality measures, please do not hesitate to contact one of the team.